Please submit a request for an extension in writing. In most cases, we are able to accommodate an extension. When you submit your signed housing agreement, you are agreeing to the term dates you have selected which means you may have to find short-term accommodations for additional days if needed.
Cancellation requests must be made by email no later than 30 days prior to the session start date as provided in your housing agreement and sent to info@eliteinternhousing.com. Please confirm receipt of your cancellation notice.
Before your check-in date, we will send you information about the property and your roommates as well as procedural information including check-in instructions and a suggested list of what you may wish to bring. Check-ins are usually “self-check-ins” meaning we will give you the entry code and meet you at the property after you after you have settled in.
We accept personal check, cashier’s check, money order, Zelle and through PayPal we also accept all major credit or debit cards. Payments through PayPal include a 3% processing fee.
Total housing fees are due 30 days prior to the session start date. In certain circumstances, we will accept a split payment of housing fees, plus a processing fee. If housing fees are not paid when due, you may forfeit your reservation.
After your reservation has been made, we will send you a confirmation and work with you to set up your check-in time based on your travel plans. Before your arrival we will send you information about your house and introduce you to your roommates.